Heart Watch 2 has had an active role in the growth of biometrics in the marketplace. We have the knowledge and the practical experience that enables us to partner with our clients to design and deliver programs that meet goals and accomplish objectives.
Heart Health 2 is contracted by many of the nation’s largest health promotion companies, employers, consulting firms, hospital systems and healthcare carriers. Engagement strategies are designed to promote the success of related activities and follow-up intervention programs.
Heart Watch 2 has national screening capabilities. Services are delivered in all 50 states. Some limited international services are provided. A network of staff (85%+ are employees of Heart Watch 2) are located nationally and are deployed to provide services. 4-5,000 individually scheduled programs are delivered each year. Heart Watch 2 protocol is to have an experienced Team Lead at every program. This differentiates Heart Watch 2 from other screening providers and has resulted in a reputation for the highest quality of service delivery. Efforts are made to minimize travel-related expenses while maintaining a standard of delivery that brings customers back year after year.
Heart Watch 2 incorporates the following methods of biometric data collection:
• Onsite events
• Retail clinics
• Physician from Program
Heart Watch 2 promotes engagement through the biometric experience. This is best served with a point of care testing (finger stick samples) and immediate results. The typical panel of tests for a work site program includes:
• Lipid Profile (TC, HDL, TRG, LDL or Total Cholesterol/HDL Cholesterol)
• Blood Pressure
• Height/Weight (BMI)
Optional tests/services include:
• Body Fat
• Flu shots
Health Promotion Associates
Heart Watch 2 is focused on “engagement.” The Heart Watch 2 staff are referred to as Health Promotion Associates (HPA’s) Our HPA’s are trained to discuss results in comparison to nationally accepted reference ranges, which are provided at the time of the screening with no extra charge. If there is a separate station for health consultation the staff time is charged at an hourly rate. HPA’s ensure that they connect participants to programs which are available and appropriate for each individual.
Our staff comes from a variety of backgrounds, e.g. Medical Technology, Nursing, Exercise Science and more. They are recruited and trained locally prior to the beginning of the schedule of events, with periodic reviews throughout the course of employment. This training is conducted by the Program Manager as well as the Recruitment Coordinator. Each staff member must demonstrate proficiency in the task in which they are assigned. They must be proficient in clinical knowledge, protocol and must be aware of the limits to which they should counsel or discuss matters with participants. Heart Watch 2 HPA’s are made aware that their function is not to diagnose, rather it is to alert people to their individual risks and advise them according to the protocols outlined for each particular program.
Heart Watch 2 is often asked, “which model do you employ?” The answer is that we are prepared to use either a single station or multi-station approach. We evaluate the needs of each individual site and work with the client to make the decision that will be the best fit.
Single station models provide a good participant experience. Depending on the test menu the participant is tested and counseled in 10-12 minutes. Therefore, one station will process 5-6 participants per hour. The number of stations is dictated by the expected participation throughput. Pre-scheduling is an important component of all single station programs.
A multi-station model is used when dictated by the schedule, expected throughput or inability to schedule participation. The multi-station model is more flexible to absorb an influx of participants. This strategically is commonly used in health system programs and manufacturing sites.